Privacy Policy

Effective Date: March 2025

LUSHABU HOUSE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you use our website.

1. Information We Collect

We may collect personal information such as:

  • Your name, email, and phone number (via contact forms or event registration).
  • Payment details (if making donations or event purchases).
  • Technical data (e.g., IP address, browser type) for website analytics.

2. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide services.
  • Process donations and event registrations.
  • Send newsletters or updates (you can opt-out anytime).
  • Improve our website and user experience.

3. Data Sharing

We do not sell or rent your personal information. We may share data with trusted service providers (e.g., payment processors) under strict privacy agreements.

4. Cookies & Tracking

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access, update, or delete your data.
  • Opt-out of marketing communications.
  • File a complaint with data protection authorities if needed.

7. Changes to This Policy

We may update this policy to reflect changes in legal or operational practices. We encourage you to review it periodically.

Terms & Conditions

Effective Date: March 2025

By accessing or using this website, you agree to these Terms & Conditions:

1. Use of Website

  • You agree to use this website for lawful purposes only.
  • You may not copy, distribute, or modify content without written permission.

2. Event Participation

  • Event tickets are non-refundable unless otherwise stated.
  • LUSHABU HOUSE is not responsible for personal injury, loss, or damages during events.
  • By attending, you agree to be photographed or recorded for promotional purposes.

3. Donations

  • Donations are voluntary and non-refundable.
  • We ensure all donations go toward community events, educational materials, and empowering children.

4. Limitation of Liability

  • LUSHABU HOUSE is not liable for website interruptions, data breaches, or damages arising from the use of our site or services.

5. Governing Law

  • These terms are governed by South African law. Any disputes shall be resolved in South African courts.